Legal
1. Privacy Policy
1.1 Information We Collect
At Atelier Prints, we highly value your privacy. When using our website or purchasing our products, we may collect personal and non-personal information, including:
- Personal information: Your name, email address, shipping address, and payment details.
- Non-personal information: Data related to your browsing behavior, such as IP address and device information.
1.2 How We Use Your Information
We collect and use information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders and inquiries.
- To enhance our products and services.
- To provide customer support.
- To send promotional offers and updates (if you've subscribed).
1.3 Sharing Your Information
We do not sell or trade your personal information. We may share your information with trusted service providers to fulfill your orders and provide support.
1.4 Data Security
We implement standard security measures to protect your personal information. However, we cannot guarantee data security over the internet.
1.5 Your Choices
You can opt out of marketing communications. You may also request to access, correct, or delete your personal information.
2. Terms of Service
2.1 Ordering
By placing an order with Keepsake Krate, you agree to provide accurate and complete information. We retain the right to cancel or reject any order at our discretion.
2.2 Revisions and Proofing
We are committed to your happiness. We offer revisions until you are 100% satisfied. Once you approve your proof, we will proceed with production. You will receive a proof before production to ensure your satisfaction.
2.3 Refunds and Returns
Refunds are only provided in the event of damage, defects, or loss during transit. Please contact us within 30 days of receiving your order if you encounter such issues.
3. Contact Information
Atelier Prints is a proud Canadian company situated in Barrie, Ontario. If you have any questions or concerns regarding our Legal Page, Privacy Policy, or Terms of Service, you can contact us at:
Email: info@atelierprints.com
We appreciate your choice of Atelier Prints for your custom keepsake needs. Your satisfaction is our utmost priority, and we look forward to serving you.
Welcome to our world of custom art and personalized jewelry! What began as a passion project creating custom line art portraits and wall art on Etsy has blossomed into a full-fledged endeavor. Our journey started when we realized that our customers were yearning for more than just art on their walls; they wanted to carry a piece of that art with them, to wear it close to their hearts.
Driven by this vision, we expanded our offerings to include statement jewelry that speaks volumes and personalized pieces that tug at heartstrings. Every item in our collection is carefully sourced for sustainability and ethical practices because we believe that beauty should not come at the cost of our planet or its people.
We understand the importance of gifts that go beyond the material, which is why we strive to create timeless and keepsake pieces that hold a special place in your heart. Our goal is to provide you with gifts that not only bring joy in the present moment but also become treasured mementos for years to come. Whether it's a custom line art portrait capturing a cherished memory or a personalized piece of jewelry carrying a heartfelt message, our products are designed to be more than just gifts; they are tokens of love and memories that last a lifetime.
Our mission is simple: to provide you with art and jewelry that tell your story, that evoke emotions, and that make you feel deeply connected to yourself and to those you love. Thank you for joining us on this journey.